I just read a news story telling of a department store in New Zealand called Farmers that is instating “non-specific” change rooms in their clothing departments and retraining the staff to provide sensitive customer care. These actions are in response to the mistreatment of a trans woman named Mary Haddock, a prominent media personality there.
On the one hand, one might think that Farmers is making a forward thinking progressive business decision by creating and naming this changing room space “gender neutral”. On the other hand this approach is not helping society in making the leap to accepting whatever gender I am expressing and welcoming me into the restroom or change room that matches it….no questions asked. I believe that should be the ultimate goal in our evolution as humans.
Either way there is nothing “neutral” about trans-women. The trans-women I know are very clear and leave no doubt as to what side of the gap they live on. Their feminine spirit could never be construed as neutral.
As for training service staff, I send Farmers my kudos. Brand representatives (service staff) must be authentically kind, caring and helpful to everyone all the time. That is what “service” means. This is basic common sense.
Here’s to a kindness based life.
Your comments on this topic or any other are always welcome below.
You can always reach me at Stephanie@transgenderfriendshipclub.com